Política de Privacidad

1. El Alcance

Esta política describe los tipos de Datos Personales que la Compañía recopila sobre personas naturales, cómo los procesa, los comparte con terceros y los protege.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through a combination of additional information we hold or have access to.

1.3 A efectos de esta Política, "tratamiento" hace referencia a cualquier operación que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.

Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly seek or collect personal information from minors, nor do we permit them to use our services. If we become aware that we hold any information relating to a minor, we will delete it promptly.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect your Personal Data. In certain cases, we may also request it directly from you.

En otros casos, recopilamos sus datos personales mediante el análisis del uso de nuestros Servicios o canales de atención, o a través de información proporcionada por nuestros socios terceros.

3. Sin Obligación de Revelar Información Personal

You are not required to provide us with any personal data. However, choosing not to do so may prevent us from delivering the Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details about the processing carried out to safeguard legitimate interests.

5.4 Below is a list of the reasons and legal bases under which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party companies that provide services such as IP address hosting and storage, as well as user experience analytics.

You may also request that we share specific Personal Data with third-party trading platforms. In such cases, we will share the Personal Data you provide us with those platforms. Your Personal Data will be subject to the privacy policies of the relevant trading platforms and may be shared with more than one.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services it provides to clients.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors, acquirers, or lenders of the Company or any group company in connection with a transaction involving the transfer or sale of assets belonging to the Company or any group company, or as part of any merger, restructuring, consolidation, or insolvency process affecting the Company or any group business.

7. Cookies y servicios de terceros

We may use third-party services — such as advertising providers or data analytics companies — on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device when you visit the website. They are used to collect information about your browsing preferences and habits in order to improve your user experience, remember your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 We use two types of cookies: session cookies and persistent cookies. Session cookies are downloaded temporarily to your device and expire when you close your browser. Persistent cookies remain on your device after your browser is closed and are used to recognise you as a returning user and enable access to the website.

Please note that some or all website features may not function as expected if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservación de Datos Personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, policies, or orders.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We periodically review the personal data we hold to confirm it is still necessary to retain.

9. Transferencias Internacionales

Su información personal puede ser transferida a otros países, incluidos terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los datos personales que usted proporciona y garantizar que quienes acceden a dichos datos respeten sus derechos y dispongan de recursos legales efectivos.

9.3 The Company can provide information about the security measures it uses to protect Personal Data transferred to third countries or international organisations. To request this information, contact: support@reciaprendanza.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept entirely secure. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including any Personal Data exposed due to transmission errors, unauthorised third-party access, or other causes beyond our reasonable control.

In certain circumstances, we may be legally required to share your Personal Data with third parties, such as public authorities. We have no control over how those third parties protect your Personal Data in such cases.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us via the internet.

11. Hipervínculos a sitios web de terceros

Our website may contain links to third-party sites and applications. These sites and applications are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.

11.2 Before accessing any third-party websites or applications, we recommend reading their privacy policies carefully. You should also consider what Personal Data you share with them.

12. Modificaciones a Esta Política

This Policy may be updated at any time. Any changes will be communicated by publishing the revised Policy on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and post a notice on our website.

Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Sus derechos

You have the right to request that we verify the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data that is no longer necessary for our purposes. You may also restrict the scope of how your personal data is processed.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, contact us at the email address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may request access to that Personal Data. The Company will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be provided in electronic format upon request. The right of access must not conflict with the rights and freedoms of third parties. If a request would be prejudicial to the rights or freedoms of another person, the Company may refuse or limit its response to that request.

13.4 Derecho de rectificación La Compañía está facultada para rectificar los Datos Personales inexactos. Usted tiene derecho a solicitar la rectificación de cualquier Dato Personal incompleto o inexacto que le concierna, en función de la finalidad del tratamiento.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or where a significant public interest reason exists within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company in a structured, commonly used format. You may also request that your personal data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability may not adversely affect the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where it is based on legitimate interests pursued by the Company or a third party. This right extends beyond profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing. With regard to direct marketing, you have the right to object to the processing of your Personal Data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You have the right to lodge a complaint with the relevant supervisory authority. This includes any supervisory authority established by an EU Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

13.10 We will respond to requests made under Section 13 of this agreement within one month of receipt. Where necessary, this period may be extended by up to two months, depending on the complexity and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Provided that it does not conflict with section 13 of the law, information requested under the rights set out in that section will be provided free of charge. If a request is unjustified or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We also reserve the right to refuse the request.

If there is any doubt about the identity of the person who submitted a request, we may ask them to provide reasonable means of verification.